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Title: Fish! A Remarkable Way to Boost Morale and Improve Results
Author: Stephen C. Lundin, Harry Paul, John Christensen
Publisher: Hyperion
Creator: Ken Blanchard (Foreword)
Media: Books
Format: Hardcover
Language: English
Page Count: 112
ISBN-10: 0786866020
ISBN-13: 9780786866021
Condition: New
Price: $23.95
Availability: In Stock. Ships within 24 hours.
Sales Rank: #1,934 in Books
Release Date: March 08, 2000
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Book Description
Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers. In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Across the street from her office is Seattles very real Pike Place Fish Market, world famous and wildly successful thanks to its fun, bustling, joyful atmosphere and customer service. By applying ingeniously simple lessons learned from the actual Pike Place fishmongers, our manager learns how to energize those who report to her and effect an astonishing transformation in her workplace. Addressing todays work issues (including employee retention and burnout) with an engaging metaphor and an appealing message that applies to any sector of any organization, Fish! offers wisdom that is easy to grasp, instantly applicable, and profoundthe hallmarks of a true business classic. Based on a bestselling ChartHouse training video which has been adopted by corporations including Southwest Airlines, Sprint, and Nordstrom. |
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